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Old 03-09-2011, 11:20 AM   #1 (permalink)
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Default Greeting from GM Customer Service.

I would like to introduce myself as a Customer Assistance Representative from the GM Social Media group. The GM Social Media team is responsible for scanning over sixty forums, including this one, in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance. This would include interacting with the customer in hopes that we can reach some kind of resolution together. We are looking forward to assisting those with concerns on the site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are eager to be joining this online community and hope that we are able to provide some assistance here. Thank you.

Tricia, GM Customer Service
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Old 03-09-2011, 11:36 AM   #2 (permalink)
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in other words gm is spying on you.....if you have a warranty do not post vids of u goin down the track or they will void it and do not post things you have done to you engine or any other part on your car that will void the warranty because they will use this forum and what you post so they don't have to pay 4 it
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Old 03-09-2011, 11:40 AM   #3 (permalink)
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My warranty is voided so fuck em. lol
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Old 03-09-2011, 12:35 PM   #4 (permalink)
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67 thousand miles and still ticking...yea, I voided my warranty within the first month and unleashed another 100 ponies from the Ecotech but I knew it was solid...Thanks GM for the Cobalt! Wished you guys would have continued the compact two door coupe...
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Old 03-09-2011, 01:18 PM   #5 (permalink)
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In response to the concern about warranties, I am not here to void anyone's warranty. I do not actually have the authority to void a warranty. I am simply here to assist customers in getting there questions or issues resolved. I hope that I can continue to work with all of you on the forum.

Tricia, GM Customer Service.
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Old 03-09-2011, 01:24 PM   #6 (permalink)
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Originally Posted by RedDead View Post
in other words gm is spying on you.....if you have a warranty do not post vids of u goin down the track or they will void it and do not post things you have done to you engine or any other part on your car that will void the warranty because they will use this forum and what you post so they don't have to pay 4 it
Originally Posted by GMCustomerService View Post
In response to the concern about warranties, I am not here to void anyone's warranty. I do not actually have the authority to void a warranty. I am simply here to assist customers in getting there questions or issues resolved. I hope that I can continue to work with all of you on the forum.

Tricia, GM Customer Service.


On a serious note, if you're serious and want to be active in this forum, talk to Shaggy or Cobalt Tom. Maybe they can create a sub-forum for this.
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Old 03-09-2011, 01:48 PM   #7 (permalink)
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sooooo many possible lulz....

but welcome...and i hope it truly is a tool for "assistance"....but time will tell...
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Old 03-09-2011, 05:12 PM   #8 (permalink)
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I will see if this user is legit...
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Old 03-09-2011, 05:44 PM   #9 (permalink)
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Hmmm
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Old 03-09-2011, 06:26 PM   #10 (permalink)
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